"They do quick fixes and hope that people won't notice," Paris-Madrid said.
Over the past two years, the company has set aside more than $180,000 to fix construction and product defects, according to another financial document. On the topic of outsourcing the building process, NVR writes, "We may discover our subcontractors have engaged in improper construction practices….the cost of satisfying our legal obligations could be significant." NVR, Inc., the parent company of Ryan Homes, is a publicly-traded company. The company relies on subcontractors, according to filings with the U.S. She questions: Who is Ryan Homes hiring to build these faulty houses? However, the Licensing Board for Contractors closed the complaint without taking any action. Reynard even filed a complaint with the Tenn. For Paris-Madrid, make that three months.īoth women want to know why their brand new homes are subject to so many issues. Reynard said she's waited up to two weeks for issues to get fixed. On a tour of her new home, the mother of three showed the I-team everything from squeaky floors to unstable shutters. "When you look at this garage, what do you think of?" Paris-Madrid asked New 4 reporter Alanna Autler. Lindsay Paris-Madrid lives in the same division, which is called Parmley Cove. "My house, I believe, is a defective build." "It was supposed to be my dream home, but it's turned out not to be my dream home - it's actually turned out to be a nightmare," said Danielle Reynard, who recently purchased a home built by Ryan Homes in Whites Creek.
Some homeowners who spoke to the I-Team say they paid hundreds of thousands of dollars for what they say turned out to be a cheap product. Nationwide the company has built more than 400,000 houses, mostly targeting first-time home buyers. Ryan Homes, which is based in Virginia, has constructed at least 17 subdivisions in Middle Tennessee.
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